THE PREMIER U.S. BASED FINANCE AND ACCOUNTING OUTSOURCING FIRM™
October 17, 2011
Re: RFS ERP Upgrade Project
Dear Executives:
Over the past 17 years, Rose Financial Services, the Premier U.S. Based Finance and Accounting Outsourcing Firm, has upgraded 100's of accounting and ERP (Enterprise Resource Planning) systems. During this time we have incrementally improved our own ERP by adding new modules as the need would arise. In the first quarter of 2011 we took a fresh look at our financial systems. Our ERP system includes close to ten separate applications that include the following:
While our finance and accounting system is adequate to handle our current business objectives, we asked ourselves, “How do we respond to our growth?” Can we manage RFS effectively at two to ten times our size? Our system is integrated in certain areas, but other areas required duplicate entry or the use of spreadsheets to fill in gaps. We determined that our system is not scalable in a cost-effective manner.
We surveyed the market place and identified one solution that addressed the majority of our system requirements. The answer we came up with was NetSuite with OpenAir. It is a cloud-based ERP solution with a single data source that has the following:
Once we recognized the enormity of the value proposition, our senior team decided that not only will we upgrade our own ERP to NetSuite but that RFS will partner with NetSuite to bring this solution to our current and future clients. That partnership was formalized this past summer.
Our ERP upgrade will happen in four phases:
• Phase 1 – Marketing and Sales Force Automation – CRM part 1
• Phase 2 – Accounting and Human Resource Systems – ERP
• Phase 3 – Project Management including Time and Expense Reporting
• Phase 4 - Full CRM including Case Management – CRM part 2
Over the next few months I intend to share my experiences with all of you as we upgrade RFS’ internal finance and accounting system. This will be done through tweets, blogs and additional posts to www.rosefinancial.com. I hope you find this chronology helpful as you assess the effectiveness of your own ERP.
Sincerely,
President and CEO
Read the "RFS ERP Upgrade Project Update"
The Premier U.S. Based Finance and Accounting Outsourcing Firm™
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